Send Us a Message
Email Support
For general inquiries and support:
For business and partnership inquiries:
Support Hours
Monday-Friday: 9:00 AM - 6:00 PM (GMT)
Saturday-Sunday: Limited support available
We aim to respond to all inquiries within 24 hours.
Company Info
EasytikDownload Ltd.
Frequently Asked Questions
How long does it take to get a response?
We typically respond to all support inquiries within 24 hours during our regular business hours. Complex issues may require additional time for investigation.
Do you offer phone support?
Currently, we only offer support via email to ensure we can properly document and track all inquiries. This helps us provide better service to all our users.
Can I request a feature for the downloader?
Absolutely! We welcome all feature requests. Please use the contact form and select "Other" as the subject to submit your suggestions.
How do I report copyright concerns?
If you believe your copyrighted content is being misused through our service, please email copyright@easytikdownload.com with detailed information about your claim.